This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a reservation from www.deckhouse.co.uk (the "Site").
Personal Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
"Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
When we talk about "Personal Information" in this Privacy Policy, we are also talking about Device Information.
How do we use your Personal Information
We use the reservation information that we collect generally to fulfil any reservations placed through the Site, including providing you with reservation confirmations. Additionally, we use this information to:
- communicate with you;
- screen our reservations for potential risk or fraud; and
- when in line with the preferences you have shared with us, provide you with information or advertising relating to our services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our guests browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our guests use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/
Unsubscribe
If you would like to remove your consent to receive marketing communications, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails.
Do not track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a UK or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
The General Data Protection Regulation (GDPR) gives people many rights. If you would like to exercise any of your rights, please contact us and we will respond as soon as possible in line with the requirements of GDPR. Please note that we will only divulge information to those making requests once we have verified your identity.
Data Retention
When you make a reservation, we will maintain your reservation information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Responsible retail of alcohol
We are licensed retailers of alcohol. We operate from licensed premises with designated premises supervisors who oversees the retailing of the alcohol in line with The Licensing Act 2003. We adhere to and promote the licensing objectives of The Licensing Act 2003.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@deckhouse.co.uk or by mail using the address details below:Deckhouse Limited
Attn. Privacy Compliance Officer
1st Floor Olympus House,
Quedgeley,
Gloucester,
GL2 4NF
United Kingdom